FAQs Send & Track
Sending an application
You can submit all documents online that require neither an official certification nor your original signature.
In general, the following applies:
- Submit your application form electronically via the uni-assist online portal and, in addition, its printed version by post with your original signature.
- Send your educational certificates (including the overview of subjects and grades) and language certificates as officially certified copies in the original language and, if necessary, also in certified translation (into either English or German) by post.
- Generally, other documents (for example, internship certificates, a CV, letters of motivation, letters of recommendation, passport copies, etc.) can be uploaded to your uni-assist online account.
A few universities allow online-only applications using simple copies (scans) of all documents. For more information, please contact the university of your choice.
All required application documents, whether submitted online or by post, must be received by uni-assist before the end of the application deadline.
Please send your application to the following address:
During processing, your documents will be stamped and may be cut. After the safekeeping period ends, we destroy the documents. uni-assist does not return any documents.
For this reason, you should only send us officially certified copies, never originals!
uni-assist does not take responsibility for loss or damage by post.
Yes. You can submit all documents together in one envelope.
Please submit all documents only once. That way you can reduce the cost.
These documents must meet the requirements in form and content for all universities of your choice. The requirements may differ from university to university.
Yes. You can send application documents for several applicants at the same time.
It must be clear which documents belong to which applicant. Use a separate envelope for each applicant, stating name and applicant number on each envelope. Put all envelopes together into a larger envelope.
Yes. You may have your certificates sent to uni-assist directly from your educational institution (school / university / language school).
Yes. When you submit your documents, you will receive an automatic confirmation of receipt by email, generally within 48 hours after registration of your letter. If we do not have your email address, we will send you a confirmation of receipt by post.
Checking phase & status
You will usually receive your evaluation result in 4 to 6 weeks – counting from the day on which we received your application and payment. We process all applications received in order of their arrival.
As soon as we have processed your application, we will inform you of the result by email and by post. You will then find out if your application is complete since this can only be determined during the evaluation of your application.
The application deadlines of the universities apply only to applicants. uni-assist has agreed on its own deadlines with the universities for processing applications.
Generally, universities do not start their admission process until uni-assist has processed all those applications which have been received complete and within the application deadline.
The most important thing is that your application and all documents have been received by uni-assist by the application deadline. In addition, the handling fees must be paid by the application deadline.
Are you applying for the preliminary review documentation (VPD)? If so, you should allow more time for your application, because you still have to apply to the university directly using uni-assist’s VPD. The above-mentioned agreement does not apply to the VPD procedure.
You can check on the status of your application in your online account via the application overview on the left-hand menu.
You will find the current status of each application in the “Status” column. The status will change once we have completely processed your application (or any documents you have submitted later).
To find out what your status means, please read Status of my application.
Checking result & admission
We only forward applications that have been received with all documents complete by the end of the application deadline. If something is missing or has not been submitted in the right form, we cannot forward your application, unfortunately.
However, we will provide a list of what is missing or has not been submitted in the right form. If the application deadline has not expired yet, you can still complete your application.
Tip: Apply as early as possible, at least 8 weeks before the application deadline expires. That way you can still submit missing documents in time.
Are you applying for the preliminary review documentation (VPD)? If so, you should allow even more time for your application, because you still have to apply to the university directly using uni-assist’s VPD.
All documents must have been received by uni-assist before the application deadline expires. It matters when uni-assist receives the documents, not when you sent them. If an application has to be in paper form, it does not matter when you uploaded the documents in the online portal. The handling fees must also be paid before the end of the application period.
If your documents or payment arrive after the deadline, we will be unfortunately unable to process your application successfully. This applies even if delivery of your shipment was delayed by the postal service provider or if the bank transferred the payment too late to our account.
We therefore recommend you to apply as early as possible, at least 8 weeks before the application deadline expires.
If you missed the deadline, please reapply for a later semester. You can find tips at: Reapplying.
No. uni-assist checks whether your application fulfils the prerequisites for admission. If it does, we will forward your application to the university‘s admission office.
The university examines the applications and decides on the admission. You will learn from the university whether you will be admitted and how to proceed.
This also applies to the preliminary review documentation (VPD) procedure where you apply directly to the university.
uni-assist is not a public authority and cannot issue official letters that other public authorities recognise.
However: With the evaluation result of uni-assist, you can apply for a student applicant visa ("Studienbewerber-Visum") in the visa section of many German embassies or German consulates.
For further information, please contact your German embassy, consulate or foreigners’ registration office ("Ausländerbehörde").
Submitting missing documents
Yes. You can submit documents at any time before the application deadline expires.
Have we already forwarded your application to the university? In this case, please ask the university’s admission office where to send your documents.
Are you applying for the preliminary review documentation (VPD)? If so, you should allow sufficient time for your application, because with uni-assist’s VPD, you still have to apply to the university directly.
The evaluation of your additionally submitted documents usually takes 4 to 6 weeks. We will again inform you of the results in writing by email and by post.
You can check on the status of your application in your online account - via the application overview on the left-hand menu. However, the status will change only once we have re-evaluated your application in its entirety and if the application is now complete.
You can easily correct your correspondence address or your email address in your uni-assist online account - via the „basic questions“ on the left-hand menu. Confirm the changes on the last page by clicking on “confirm and continue”.
Your personal details (name, date of birth, place of birth or nationality) can be corrected in your uni-assist online account - via the „basic questions“ on the left-hand menu. You confirm the changes on the last page by clicking on “confirm and continue”.
If your name, date of birth, place of birth or nationality are changed, your online account will be blocked for approximately 48 hours because we have to confirm this information. You cannot create and edit applications during this time.
Do you need your account urgently and do you want to prevent your account from being blocked? Then please use our contact form to inform us of your changes. Please log in into the online portal before you write us.
That is generally not necessary. It is important that you fill in your application form completely and truthfully. It does not matter if you make a typing error in your application form. Even if any of your details change, there is no need to submit a new application form.
The only time you should delete your application and create a new one via your online account is if you change your desired course of study before processing.
Important: Check the application deadline for your desired course of study before you delete your application and resubmit it. You have to submit the new application before the deadline expires.
Yes. You can withdraw your application if we have not yet processed it.
To find out how you can withdraw your application, please read Deleting an application.