We are happy to answer questions on the application evaluation procedure. Get in touch with us using the contact form or via our service phone.
We do not offer on-site study counselling. For questions about course offers, admission criteria or application deadlines, please always contact the university of your choice directly.
Maintenance work on hochschulstart.de
Are you applying for a DoSV course and do you need a two-part ID number (BID and BAN) from hochschulstart?
The hochschulstart (https://sv.hochschulstart.de) website will be offline from 18 to 31 October 2021 for scheduled maintenance.
You can still apply for DoSV courses via My assist. Simply register in hochschulstart after 1 November. Then enter your BID and BAN in your My assist account at “My account” / “Applicant information” / “3. Other information” before the end of the application deadline.
Our contact form
If you have questions about the uni-assist evaluation procedure or your application, please use our contact form. You can find answers to many questions here and may submit a question to uni-assist in each category.
Monday to Friday | 9 AM to 3 PM (UTC+1/UTC+2)
Phone: +49 30 201 646 001
uni-assist is happy to answer questions on the application evaluation procedure via phone. Please have your uni-assist applicant number ready when calling with concrete questions about your application.
Please send your application to this address*:
* You can also use this address for courier services or to send registered mail. If your mail carrier does not accept the address, please send your mail to uni-assist e.V., Geneststrasse 5, 10829 Berlin. This will not increase the transit time.
You may also drop your documents in our letter box in person. It is accessible 24 hours a day. If you want to drop off your application envelope in person, please use only the letter boxes marked with “uni-assist”.
The exact GPS coordinates are: 52.472090 13.36578
How to find the uni-assist letter box:
- In Reichartstraße 2, 10829 Berlin (Gate 1), you will find a large sign for the uni-assist letter box.
- Go through the green fence gate and you’ll be right in front of the letter box.
Confirmation of receipt
For each letter, you will receive a confirmation of receipt. Find out more under Deadlines & processing time.
Telefax number: +49 30 201 646 005
You can contact us via fax, however, please note that you cannot use fax to submit certified copies of documents.