We are happy to answer questions on the application evaluation procedure. Get in touch with us using the contact form or via our service phone.
We do not offer on-site study counselling. For questions about course offers, admission criteria or application deadlines, please always contact the university of your choice directly.
From 24 January 10.00 PM to 6.00 AM (UTC+1/UTC+2) on 25 January 2020 our online portal My assist and website are not available due to maintenance work.
Thank you for your understanding.
As of 23 October 2019, you simply submit your applications via our new online portal My assist.
Did you already apply via uni-assist before 23 October? Then please also register in My assist and make sure to add your old applicant number to help us match your data to your new account.
Good to know: For technical reasons, you can only see new uploads and new applications on My assist. However, your old data can still be viewed by our team. If you would like to view your old data, simply log in to the old online portal: ww2.uni-assist.de/online/Frontend/Login/index
Our contact form
If you have questions about the uni-assist evaluation procedure or your application, please use our contact form. You can find answers to many questions here and may submit a question to uni-assist in each category.
Monday to Friday | 1 PM to 3 PM (UTC+1/UTC+2)
Phone: +49 30 201 646 001
uni-assist is happy to answer questions on the application evaluation procedure via phone. Please have your uni-assist applicant number ready when calling with concrete questions about your application.
Please send your application to this address*:
* You can also use this address for courier services or to send registered mail. If your mail carrier does not accept the address, please send your mail to uni-assist e.V., Geneststrasse 5, 10829 Berlin. This will not increase the transit time.
You may also drop your documents in our letter box in person. It is accessible 24 hours a day. If you want to drop off your application envelope in person, please use only the letter boxes marked with “uni-assist”.
The exact GPS coordinates are: 52.472090 13.36578
How to find the uni-assist letter box:
- In Reichartstraße 2, 10829 Berlin (Gate 1), you will find a large sign for the uni-assist letter box.
- Go through the green fence gate and you’ll be right in front of the letter box.
Confirmation of receipt
For each letter, you will receive a confirmation of receipt. Find out more under Deadlines & processing time.
Telefax number: +49 30 201 646 005
You can contact us via fax, however, please note that you cannot use fax to submit certified copies of documents.