We are happy to answer questions on the application evaluation procedure. Get in touch with us using the contact form or via our service phone.
We do not offer on-site study counselling. For questions about course offers, admission criteria or application deadlines, please always contact the university of your choice directly.

Our contact form

If you have questions about the uni-assist evaluation procedure or your application, please use our contact form. You can find answers to many questions here and may submit a question to uni-assist in each category.

Contact form

Telephone hours

Monday to Friday | 1 PM to 3 PM (UTC+1/UTC+2)
Phone: +49 30 201 646 001

uni-assist is happy to answer questions on the application evaluation procedure via phone. Please have your uni-assist applicant number ready when calling with concrete questions about your application.

You cannot reach us by phone?
Our service team is currently receiving a lot of calls. For this reason, we cannot answer all enquiries by phone, unfortunately.
Please write us a message via our contact form. We will gladly respond as soon as possible.

Postal address

Please send your application to this address*:

uni-assist e.V.
11507 Berlin

* You can also use this address for courier services or to send registered mail. If your mail carrier does not accept the address, please send your mail to uni-assist e.V., Geneststrasse 5, 10829 Berlin. This will not increase the transit time.

    You may also drop your documents in our letter box in person. It is accessible 24 hours a day. If you want to drop off your application envelope in person, please use only the letter boxes marked with “uni-assist”.

    The exact GPS coordinates are: 52.472090  13.36578

    Google Maps

    How to find the uni-assist letter box:

    • In Reichartstraße 2, 10829 Berlin (Gate 1), you will find a large sign for the uni-assist letter box.
    • Go through the green fence gate and you’ll be right in front of the letter box.
    Confirmation of receipt

    For each letter, you will receive a confirmation of receipt. Find out more under Deadlines & processing time.


    Telefax number: +49 30 201 646 005

    You can contact us via fax, however, please note that you cannot use fax to submit certified copies of documents.