Creating multiple accounts may cause problems with your application.
Please use only one My assist account for your applications.
Please do not register multiple times.
After registering using your e-mail address, you received an activation link from us by e-mail. The activation link is valid for 24 hours. During this time your e-mail address is stored in our system and you will see this error message.
Did you not receive an activation link or has the link expired? Then please register again. You will then receive a new activation link.
You can easily change your email address in your My assist account via “My Account“ / “Change e-mail address.“
1. Enter your current password. You can now enter your new email address.
2. Confirm your changes by clicking on “Save.“ You will be automatically logged out.
3. We will send an activation link via email to your new email address. Also check your spam folder. Click on the activation link. You can now log in with your new email address.
We will also notify you by an email to your old email address about the change.
Please do not register again. Simply visit the “Forgot password” page.
Enter the email address you used to register in My assist and solve the captcha.
You will then receive an email to reset your password.
You can easily change your password in your My assist account via “My Account“ / “Change password.“
1. Enter your current password. You can now enter your new password.
2. Confirm your changes by clicking on “Save.“
3. You will be automatically logged out. You can now log in with your new password.
After the registration, you received an activation link via email. The activation link is valid for 24 hours.
Check to see whether the email is in your spam folder.
Did you not receive an activation email or has the link expired? Then please register again. You will then receive a new activation link.
You can easily correct your personal information yourself – via "My account" in your My assist account.
In this menu, first click on "Change applicant information," then select "Edit applicant information" in the "Personal information" tab. You can now edit your information.
Confirm your changes by checking the box next to the mandatory field and enter your password. To finish, click on "Save."
If your certificate is not listed in the „Educational history“ section in My assist, simply select „Other school certificate“. We will check your information based on your uploaded documents.
If your university’s name is not listed in the „Educational history“ section in My assist, simply select „Another university“. We will check your information based on your uploaded documents.
Your My assist account will stay active for 3 years after your last application. During this time you can log in to your My assist account and apply there.
You can easily create the application form yourself in My assist:
1. Select your chosen course of study using the search function.
Tip: Select only your chosen semester and university. You will then see the university’s entire course offer. Then choose your course of study from the results list.
If you are applying for a preliminary review documentation (VPD), the application may show only the academic field "alle Fächer" (= all subjects) in the results list for some universities.
2. Go to your “Selection list” by clicking on the box symbol. Click on “Show additional application-related questions” and answer the questions completely and truthfully.
Note: The universities supply the application forms, so the questions may vary from university to university.
3. Submit your application by paying the handling fee.
To apply for a preparatory German language course or the DSH exam, you generally have to first apply for a course of study in My assist. Select the course you want to study after the German course or DSH exam. To do so, use the search below “Search courses of study”:
Select just your chosen semester and university. You will then see the university’s entire course offer.
You found your chosen course of study? Then click on “Select.” Fill in the application form completely and truthfully.
Do you see the question “Are you applying for admission to the DSH exam / a German language course?” Answer „Yes“ to this question.
You do not see the question? We will then process this application as an application for the DSH exam or the German language course automatically.
Two additional notes:
- uni-assist is not automatically responsible for all applications for the DSH exam or German course at a uni-assist university. Please find out from the university directly whether you should apply for their DSH exam or German course via uni-assist. If so, also ask whether the university uses a separate application form for their DSH exam or German course in My assist.
- Please also find out the requirements for attending a German language course or the DSH exam from the university.
More information:
To apply for the Studienkolleg (preparatory course), you usually have to first apply for a course of study in My assist. Select the course you want to study after the Studienkolleg. To do so, use the search below “Search courses of study”:
Select only your chosen semester and university. You will then see the university’s entire course offer.
You found your chosen course of study? Then click on “Select.” Select your chosen course semester and click on “Add to selection.” Go to your “Selection list” by clicking on the box symbol. Fill in the application form completely and truthfully.
Do you see the question “Are you applying for admission to a Studienkolleg?” Answer "Yes" to this question.
You do not see the question? If you need to attend a Studienkolleg before your studies, we will process this application as an application for the Studienkolleg automatically.
Two additional notes:
- Please find out the requirements for attending a Studienkolleg from your chosen university.
- uni-assist is not automatically responsible for all applications to the Studienkolleg at a uni-assist university. Please find out from the university directly whether you should apply for the Studienkolleg via uni-assist.
More information:
Try the following solution if you cannot find your chosen course of study:
Choose fewer search parameters in the search below “Search courses of study.“ Select only your chosen semester and university. You will then see the university‘s entire current study offer.
Please note:
The application via My assist is only possible once your chosen university has activated the applications. Only then you can create an application. Please check with the university when they will activate applications in My assist.
This can happen for the following reason:
The application period for your chosen study course may not have begun yet. Please find out from the university when they will activate the online application for your chosen course in My assist.
Yes, this is possible if certain conditions are met.
To find out how you can change your chosen study course, please see: Changing your chosen study course
This is generally not necessary. It is important that you fill in your application form completely and truthfully. It does not matter if you make a typing error in your application form. Even if any of your details change, there is no need to submit a new application form.
Exception:
The only time you should withdraw your application and submit a new one in your My assist account is if you are changing your chosen study course before we have evaluated your application.
Important: Check the application deadline for your chosen study course before you withdraw your application and resubmit it. You have to submit the new application before the deadline expires.
More information:
This usually means that you have selected a chosen course of studies but not yet paid for your application. Check your selection list and pay for and submit your application.
Yes. You can withdraw your application if we have not yet processed it.
To find out how to withdraw your application, please read Withdrawing an application.
Yes, you submit an application form in My assist for each chosen course of studies. For your new application you pay the regular handling fee.
You will find more information under Handling fees.
All the required documents must be uploaded to your My assist account before the application deadline expires. You must also submit your online application form within the application deadline.
If documents are missing or are not uploaded in time, the requirements have not been met and we will not be able to forward your application to the university.
Are you applying for the preliminary review documentation (VPD)? If so, you should allow sufficient time for your application, because you still have to apply to the university directly with the VPD.
Yes. The application via uni-assist is fully digital. Simply upload all of the required documents in your My assist account.
The processing time for your documents begins once you have submitted an online application form.
You do not need to send documents to uni-assist by post. The application via uni-assist is fully digital. Simply upload all of the required documents in your My assist account.
If you want to upload documents, please note the following:
- You can only upload pdf files.
- Each file can be a maximum of 10 MB in size.
- A firewall may prevent the uploading of your documents. If so, you will see the error message “Bad Request”. Disable your firewall or try to upload the files from a different computer.
Once we have already processed your documents, you can no longer delete them.
Do you want to update a document that we have already processed? Then simply upload a newer version. We will then take the newest version into consideration when processing your documents.
You can upload an individual letter of motivation or CV for each application. If you want to use the same version for all of your applications, one copy of each will be sufficient.
Do you want to upload an individual document for a specific application? Simply name the university and course of study you are applying to, visibly and in bold print, at the very top of your document. We will then be able to assign that document to the right university.
Yes. Your education institution (school / university / language school) can submit your certificates to uni-assist directly.
Your education institution can submit your documents via the contact form using the following data:
- your applicant number
- your full name
- your date of birth
- your place of birth
The upload section in My assist is the same for all applications. For this reason, we need each document once only, even if you are applying to several universities or for multiple courses of study.
Do you want to upload an individual document for each application? Simply name the university and course of study you are applying to, visibly at the very top of your document. We will then be able to assign your document to the right university.
Yes. You can submit documents at any time before the application deadline expires.
Have we already forwarded your application to the university?
Then please find out from the university’s admissions office where you should submit this document.
If documents are missing and the deadline has passed, we will not be able to forward your application to the university.
More information:
We do not send an automatic confirmation of receipt for documents you upload.
In your My assist account under “My Applications“ / “Documents“ you can see all the documents that you have uploaded.
We can see your uploads and will use them in the processing of your applications.
Once we have processed your documents, you can no longer delete them.
Do you want to update a document that we have already processed? Then simply upload a newer version of it. We will then take the newest version into consideration when we process your documents again.
Please do not register multiple times.
We can re-use your uploaded documents for 3 calender years after the end of the last application process. During this time you do not need to upload your existing documents again and your My assist account is still active.
Find out from your chosen university what their current criteria for your application are. Upload all of the required documents that we do not yet have in your My assist account.
Check also:
- Were your certificates and documents complete when you last applied? Was something missing that we asked you to submit?
- Is your chosen university requiring additional documents for this new application?
- Does the university require a current CV for this application?
- Have you received any new certificates that may be relevant for your application?
If so, please upload these documents to your My assist account before the end of the application deadline. With them, please always submit a new online application form. Please do not set up a new account.
More information:
You pay the handling fees when you submit your online application form in My assist.
Make sure that you pay for your online application form as early as possible. The processing time starts once you have submitted your online application form.
More information:
The handling fees cover the processing and evaluation of your application documents, regardless of the evaluation result.
The uni-assist processing includes:
- We assess whether your educational certificates meet the general criteria for university studies in Germany.
- We convert your grades into the German grading system.
- We check the additional admission criteria set by your chosen universities, depending on the procedure.
- We register all data and documents necessary for the universities’ admission procedures.
- We inform you about your evaluation result.
The evaluation of your educational certificates and checking of further admission criteria by uni-assist costs EUR 75.00 for your first chosen study course in a semester.
Each additional chosen study course in the same semester costs EUR 30.00.
Important information on handling fees and payment options:
Do you want to submit another application in the same semester? Then the handling fee is EUR 30.00 for each additional chosen study course.
Have you already applied in a previous semester? Then the regular handling fees are: EUR 75.00 for your first chosen study course and EUR 30.00 for each additional chosen study course in the same semester.
Details:
No, the handling fees are the same for all applicants.
However, some universities pay their applicants’ handling fees. In that case, your application is free. You will see a note to this effect in your selection list in My assist if this is the case for your application.
Some organisations offer scholarships. You will find more information about them in the „Finding scholarships“ database of the German Academic Exchange Service (Deutscher Akademischer Austauschdienst- DAAD.)
In your application overview in your My assist account you will see your paid applications immediately. We will inform you by email as soon as the confirmation of receipt is available in your My assist account.
Did you pay by bank transfer? International bank transfers can take up to two weeks. Bank transfers from a German bank account can be delayed by a few days, for example due to public holidays.
Have you been waiting more than two weeks for your confirmation of receipt? Please send us a copy of your payment slip via our contact form. We will check if we have received your payment.
You can easily pay the handling fees via your My assist account.
You will find further important information under Payment options.
Unfortunately, we cannot accept any payment methods that are not listed and described there.
Yes, another person can pay the handling fees on your behalf.
Detailed information: Payment options
Some banks may charge additional fees for international transfers to Germany.
You will find important information on international transfers here:
There may be several reasons for this.
1. Please check that you have answered all the mandatory questions. Only after doing so can you pay for and submit your online application to uni-assist.
2. We use the 3D Secure system for credit card payments. To use this system, you need to be signed up for the 3D Secure system. For more information, please contact your bank.
3. If you enter the wrong data three times, you will be locked out of our payment provider's website for one hour for security reasons. Please try again after one hour has passed.
If you can no longer find your application, your payment was not successful. Simply submit your application again within the application deadline.
My assist saves applications with the status ”Payment received” in the application overview, if the payment was successful.
If your application has the status „In evaluation“, you can withdraw your application in your My assist account via the menu item "Application overview."
1. Click on "Application overview."
2. Click on "Withdraw." Immediately afterwards, click on "Confirm."
3. Confirm your selection by clicking on "Withdraw" in the pop-up window.
You will be automatically given credit in the amount of the handling fee, which you can use to pay for a new application. Your credit is immediately available in your My assist account.
You will see your credit in your Selection List when you add the new application. Simply click on „Proceed to checkout“ to pay, using your credit.
When you withdraw your application, you will receive credit for the amount of the handling fee. We will be happy to refund your credit on request.
More information:
No. You pay the handling fee for the processing and evaluation of your application documents, regardless of the evaluation result. You cannot reclaim the handling fee if your application is unsuccessful.
Yes. You will find more information at Refunds of credit.
Write to us via our contact form if you would like to have your credit refunded.
Note:
- We can refund credit only to the account that we received your payment from.
- For applications withdrawn after the revocation period of 14 days, we charge an administrative fee of EUR 10.00.
- Transfers to bank accounts outside the SEPA area generally incur transfer fees. uni assist is not responsible for paying these fees.
- The limitation period for any claim of reimbursement is determined by legal regulations.
You will usually receive your evaluation result within 4 to 6 weeks – counting from the day on which we received your online application form. We evaluate all applications received in order of their arrival.
We inform you by email as soon as the evaluation result is available in your My assist account. You will then find out if your application is complete.
If your application is not complete, we provide you with a list of what is missing. You can submit missing documents up until the application deadline.
Additional information:
The most important thing is that uni-assist receives your completed application before the application deadline expires.
uni-assist has agreed on its own deadlines with the universities for processing applications. This means we can continue to process your application, even after the deadline for you to submit your completed application has passed.
Generally, the universities do not start their admission processes until uni-assist has processed all the applications that we received that were complete and submitted within the application deadline.
Are you applying for the preliminary review documentation (VPD)? If so, you should allow more time for your application, because you generally still have to apply to the university directly using the VPD. The agreement with the universities mentioned above does not apply to the VPD procedure.
You can check the status of your application in your My assist account via the application overview.
You will find the current status directly below your chosen study course. The status will change after we have completely processed your application (or any documents you have submitted later).
To find out what your status means, please read Status of my application.
Your application's status stays the same until we have processed your new documents. If we determine that your application now meets all of the university’s criteria, we will then update its status.
More information:
No, we cannot give preference to certain applications.
We recommend that you apply as early as possible. Enquire about the visa at the embassy. At many German embassies, you can apply for a student applicant visa with a positive evaluation result from uni-assist.
After submitting your application online, you can upload more documents at any time before the application deadline.
Processing times for additional documents depend on your application status:
Status “in evaluation“: The processing period begins on the day on which you submit your online application and is usually four to six weeks. If you upload more documents during this time, processing will not take longer.
Different status: The processing period begins on the day on which you upload the additional document and is usually four to six weeks.
If your documents are incomplete, we cannot forward your application, unfortunately.
We will inform you in our evaluation result which documents are missing. If the application deadline is still open, you can still complete your application.
Tip: Apply as early as possible, at least 8 weeks before the application deadline expires if possible. That way you can still submit any missing documents in time.
Are you applying for the preliminary review documentation (VPD)? If so, you should allow even more time for your application, because you still have to apply to the university directly using the VPD.
More information:
All the required documents must be uploaded in My assist before the application deadline expires.
We can only forward applications to the universities that were submitted complete within the application deadline.
If you missed the deadline, you can apply again for a later semester. We recommend that you apply at least 8 weeks before the application deadline expires if possible.
No. uni-assist evaluates whether your application meets the criteria for admission. If it does, we forward your application to the university‘s admission office.
The university then examines the applications and decides on admission. The university will inform you about whether you will be admitted and how to proceed.
More information:
If we have already processed your application, the processing time starts again for additional documents. We generally evaluate additionally submitted documents within 4 to 6 weeks – counting from the day on which you uploaded the new documents. We will inform you by email as soon as the new evaluation result is available in your My assist account.
More information:
uni-assist is not a public authority and cannot issue official letters that other public authorities recognise.
However: With a positive evaluation result from uni-assist, you can apply for a student applicant visa ("Studienbewerber-Visum") in the visa section of many German embassies or German consulates.
For more information, please contact your German embassy, consulate or the foreigners’ registration office ("Ausländerbehörde").