Uni-assist does not offer visting hours.
The universities only advise applicants on application matters.
Our Contact Form for questions
If you have questions concerning the checking procedure at uni-assist or your application, please use our contact form. You will find answers to many questions here and may send a message to uni-assist in each category.
Monday to Friday | 9 a.m. to 3 p.m. (CET)
Phone: +49 30 666 44 345
- uni-assist will be happy to answer all your questions concerning the pre-check of your application(s).
- However, the universities alone are responsible for the advisory of applicants. So if you have questions concerning the course offer, the requirements for admission or deadlines, please contact the university of your choice directly.
Please provide us with your applicant number when you call with specific questions about your application.
Our postal address
uni-assist has a new postal address. Please send your application documents to the following address from now on:
If you mail service does not accept the address above, please send your documents to uni-assist e.V., Geneststrasse 5, 10829 Berlin instead. This should not extend the delivery time.
►Of course, you may also drop your application personally. Our mailbox is now accessible twenty-four-seven.
Please find a directory here.
How to find our mailbox:
- at Reichartstraße 2, 10829 Berlin (Gate (Tor) 1) you will find a big sign leading to the uni-assist mailbox
- step right through the gate of the green fence and you will stand in front of the mailbox
The exact GPS coordinates are: 52,472090 13,365782
Please drop your application in the mailbox labelled with uni-assist only. We can register your documents only for the day uni-assist actually received those documents.
►You may also send us a fax – however, please note that it is not possible to submit neither authenticated documents nor application forms where your original signature is required.
Fax: +49 30 666 44 390