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Uni-assist does not offer visting hours.


The universities only advise applicants on application matters.

Our Contact Form for questions



If you have questions concerning the checking procedure at uni-assist or your application, please use our contact form. You will find answers to many questions here and may send a message to uni-assist in each category.


to the contact form


Answers to many frequently asked questions can be found in our FAQ and FAQ online application sections.



telephone services


Due to a public holiday, our office will be closed on Monday, October 3, 2016. You can contact us again by telephone from Tuesday, October 4, 2016 during our normal office hours.

Alternatively, you can send us your enquiry at any time via the contact form.

We kindly ask for your understanding.


Monday to Friday | 9 a.m. to 3 p.m. (CET)

Phone: +49 30 666 44 345




Please provide us with your applicant number when you call with specific questions about your application.



Our postal address



►Write the name of the university/ one of the universities you are applying for (no matter which one) in the top line and the address below .


(name of the/a university)
c/o uni-assist e.V.
Geneststraße 5
10829 Berlin




►Of course, you may also drop your application personally. Our mailbox is now accessible twenty-four-seven.


Please find a directory here.




























How to find our mailbox:

The exact GPS coordinates are: 52,472090  13,365782

Please drop your application in the mailbox labelled with uni-assist only. We can register your documents only for the day uni-assist actually received those documents.



►You may also send us a fax – however, please note that it is not possible to submit neither authenticated documents nor application forms where your original signature is required.


Fax: +49 30 666 44 390